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Direct Links

Support Coordination

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About Direct Links

At Direct links we specialise in providing personalised and compassionate Support Coordination services. Our team are dedicated to helping individuals navigate complex care systems, ensuring they receive the right resources and services to live independently and thrive. With a focus on individual needs, we empower our clients by connecting them to tailored support options, making their journey smoother and more manageable.

What Is Support Coordination

Support Coordination under the National Disability Insurance Scheme (NDIS) is a service designed to help NDIS participants understand and use their NDIS plan to achieve their goals. Support coordinators work with participants to navigate the NDIS system, connect them with service providers, and ensure they are receiving the appropriate services based on their plan.

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Coordination of Supports

Coordination of Supports: Focuses on working with participants to build their skills and capacity within their NDIS plan. Ensuring they can manage and navigate their services, supports, and live more independently

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Specialist Support Coordination

Specialist Support Coordination: This is for participants with more complex needs. It involves a higher level of coordination, usually provided by specialised support team to help manage challenging situations and ensure consistent delivery of services

Frequently Asked Questions

The NDIS is a government-funded program in Australia that provides support to individuals with a permanent and significant disability. It helps people access the necessary services and supports to live independently and achieve their personal goals.

To be eligible for the NDIS, you must:

  • Be an Australian citizen, permanent resident, or hold a Protected Special Category Visa.
  • Be under 65 years of age when you apply.
  • Have a permanent and significant disability that affects your ability to take part in everyday activities.

The NDIS funds a variety of supports that are reasonable and necessary for participants to achieve their goals. These can include:

  • Assistance with daily living (e.g., personal care, cooking, cleaning).
  • Home modifications.
  • Therapeutic supports (e.g., occupational therapy, physiotherapy).
  • Assistive technology (e.g., mobility aids, communication devices).
  • Employment support.
  • Transport assistance.

You can apply for the NDIS by contacting the NDIS National Call Centre, filling out an Access Request Form, or through a Local Area Coordinator (LAC). You will need to provide evidence of your disability and how it impacts your daily life.

An NDIS plan is a personalized document that outlines your goals and the types of supports and services that will be funded by the NDIS to help you achieve those goals. Each plan is unique and based on the individual needs and circumstances of the participant.

NDIS plans are typically reviewed annually, but participants can request a review at any time if their needs change. The review process ensures that the plan remains relevant and continues to meet the participant's needs.

Yes, the NDIS allows participants to choose their own service providers. You can select providers that meet your specific needs and preferences, whether they are NDIS-registered or not (although non-registered providers require self-management).

Support Coordination is an NDIS service that helps participants understand and implement their NDIS plan. A support coordinator can assist with finding the right service providers, managing your budget, and resolving any issues with service delivery.

The NDIS is designed to provide supports and services to help individuals with disabilities lead more independent lives, while the Disability Support Pension (DSP) is a payment from Centrelink to provide financial assistance to individuals who are unable to work due to disability.

These FAQs provide a general overview, but individual circumstances can vary, so it's important to contact the NDIS directly or consult with a Local Area Coordinator for more specific information.

Self-management means that you manage the funding for your NDIS plan. This gives you greater flexibility to choose the supports and services that best meet your needs, but it also means you are responsible for managing the financial aspects and payment of services.

Yes, if your circumstances change (e.g., your disability worsens or you have new goals), you can request a plan review to adjust your NDIS funding and supports.

Contact Us

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Address

Winton Rd, Joondalup WA 6027, Australia

Phone

+61893006391

ABN

67752496606

Operating Hours

Monday 8:00am - 4:00pm
Tuesday 8:00am - 4:00pm
Wednesday 8:00am - 4:00pm
Thursday 8:00am - 4:00pm
Friday 8:00am - 4:00pm
Saturday Closed
Sunday Closed